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Get in Touch with Jooce
We're here to help! Whether you have a question, need support, or want to share feedback, our team is ready to assist you.
We're here to help! Whether you have a question, need support, or want to share feedback, our team is ready to assist you.
Fill out the form below and we'll get back to you within 24-48 hours.
Get in touch with our dedicated customer support.
Check your email for tracking information sent when your order shipped. Processing takes 3-5 days, delivery 24-34 days.
Email us first - do not ship returns without authorization. See ourย Refund Policyย for complete details.
1-year limited warranty on manufacturing defects and breakage. See Terms of Service for full details.
Yes! We ship to USA, Canada, UK, Australia, France, Belgium, Germany, Spain, Italy, and Portugal.
3-5 business days processing + 24-34 business days delivery = 27-39 total business days.
Yes, within 24 hours of placing your order if it hasn't shipped yet. Contact us immediately.